The Diploma in Society, Health and Development covers key areas such as services for children and young people, health, community justice and social care and explores issues such as valuing diversity, health, well-being and different lifestyles.
Use the menu above or the following links to:
- watch videos and gain an insight into today’s workplace
- explore skills-based activities to refresh your industry knowledge
- upload your own resources to share
- explore links to other material.
PeopleUnderstanding the skills, working practices, rewards and challenges of people involved in different sectors across the Diploma.
- Overview of the sector
- Rewards and challenges
Customer knowledgeKnowing your customer and offering effective customer service is vital to developing positive customer relationships and promoting a business in competitive environments across the Diploma.
Policies, procedures and processesConsider the policies and regulations that are necessary in the different sectors of the Diploma, as well as the variety of procedures and processes used in different industries.
- Multi-agency working
- Assessing needs and risk
- Valuing and safeguarding people
- Models of disability
- Community justice
- Every Child Matters
